Account Manager

About the role

As an Account Manager at Hilti, you will join a dynamic B2B sales team focused on delivering innovative construction solutions to key customers across India. You will act as a trusted advisor, building long‑term partnerships and driving growth for both the client and Hilti.

Key responsibilities

• Develop and execute growth strategies for key accounts, turning customers into strategic partners.
• Build and maintain strong relationships with key accounts, leading a top‑down sales approach.
• Identify and capture new business opportunities within your territory.
• Visit customer job sites and offices to analyse needs and provide technical solutions and product demonstrations.
• Plan and conduct seminars and product demos to showcase value.
• Use Hilti’s CRM system to record interactions, manage pipelines and ensure data accuracy.
• Achieve sales targets and drive revenue growth through effective engagement.
• Manage credit collections while maintaining high customer satisfaction.
• Collaborate with materials management, logistics, credit, marketing, technical services and customer service to ensure seamless experiences.
• Stay informed about market trends and competitor activities.

Required profile

• Bachelor’s degree in Engineering (Civil, Mechanical, Electrical) or a related field; MBA/PGDM is a plus.
• Strong communication and interpersonal abilities.
• Solution‑selling mindset with proven sales or business development experience.
• Result‑driven, collaborative and adaptable to a fast‑paced commercial environment.
• Ability to plan and prioritize to maximise customer‑facing time.

Required skills

• CRM (experience with Hilti’s CRM system or similar)

What we offer

• Competitive compensation and performance‑based incentives.
• Recognition as a top workplace in India and Asia (Great Place to Work rankings).
• Opportunities for professional growth within a global leader in construction innovation.
• Inclusive culture that supports diversity, women and millennials.
• Access to the latest Hilti products and tools for on‑site problem solving.