Account Manager – Clinical Diagnostics, Bioseparation & Urethane

About the role

The Account Manager position is a full‑time, on‑site role based in Mumbai. You will be responsible for managing and expanding relationships with key customers in the clinical diagnostics, bioseparation and urethane sectors. The role combines client interaction, technical understanding and cross‑functional collaboration to drive business growth.

Key responsibilities

• Maintain regular contact with clients, understand their technical and business needs, and provide tailored solutions.
• Prepare proposals, quotations and coordinate product demonstrations or evaluations.
• Collaborate with internal teams such as technical support, logistics and finance to ensure timely deliveries and resolve issues.
• Track sales performance, identify new business opportunities and participate in industry events.
• Provide market feedback and customer insights to management for strategic planning.

Required profile

• Proven account management or sales experience in healthcare, diagnostics, chemicals, life‑sciences or related industrial sectors.
• Strong customer relationship skills, including stakeholder communication, negotiation and follow‑through.
• Ability to understand technical product features and translate them into clear value propositions.
• Solid organizational and time‑management abilities, with experience using CRM tools and basic MS Office applications.
• Bachelor’s degree in science, engineering, business or a related field; advanced qualifications are a plus.
• Comfort working on‑site with regular client visits within Mumbai and surrounding regions.
• Professional written and verbal communication skills in English.

Required skills

• CRM tools
• Microsoft Office applications