Account Manager – Client Relationship & Growth

About the role

UPDOT, a digital transformation agency in Bengaluru, is looking for a full‑time Account Manager to serve as the primary liaison for assigned clients. You will ensure project delivery aligns with client goals while identifying opportunities for strategic growth.

Key responsibilities

• Act as the main point of contact for assigned clients, building trust and long‑term partnerships.
• Oversee project delivery, coordinating with internal teams to meet client objectives.
• Identify and propose new service offerings, negotiate contracts, and expand account revenue.
• Monitor account performance against KPIs such as engagement, retention, and satisfaction.
• Maintain accurate records of client communications, agreements, meeting notes, and account activity.
• Generate periodic reports on account status, performance metrics, and key developments.

Required profile

• Proven experience in client relationship management and account handling.
• Strong communication and negotiation abilities.
• Ability to work collaboratively with cross‑functional teams.
• Detail‑oriented with a focus on delivering high‑quality client experiences.

Required skills

What we offer

• Competitive salary package of 4.5‑6 LPA.
• Opportunity to work on diverse digital projects for local and international brands.
• Dynamic, growth‑focused work environment.