Travel Experience Consultant

About the role

Monsoon Getaways is seeking a full‑time Travel Experience Consultant to join its Kochi office. You will craft personalized domestic and international itineraries, guiding travelers through cultural, heritage, adventure, wellness and festival experiences while ensuring seamless execution from booking to post‑trip follow‑up.

Key responsibilities

• Design customized experience‑based itineraries for individuals, families and groups.
• Recommend curated cultural, heritage, adventure, wellness and festival travel experiences.
• Manage bookings for flights, hotels, transportation, activities and local guides.
• Coordinate with hotels, destination partners and suppliers to ensure smooth travel execution.
• Provide accurate quotations, travel advice and destination insights to clients.
• Handle itinerary changes, cancellations and travel‑related issues promptly and professionally.
• Stay updated on emerging destinations, travel regulations, visa requirements and seasonal experiences.
• Deliver exceptional customer service throughout the travel lifecycle and build long‑term client relationships.

Required profile

• Proven experience in travel consulting, itinerary planning or destination management.
• Strong knowledge of travel reservations, bookings and supplier coordination.
• Excellent customer service and relationship‑management abilities.
• Passion for experiential tourism, cultural travel and curated journeys.
• Strong organizational skills with the ability to manage multiple itineraries and deadlines.

Required skills

• Familiarity with travel booking platforms and reservation systems.
• Proficiency in standard office software (e.g., Microsoft Office).