Transport Operations Consultant

About the role

The Transport Operations Consultant supports the Transport Assistant Manager in daily crew transport activities, ensuring punctual, safe, and high‑quality service. The role involves coordinating with vendors, using transport automation tools, and maintaining accurate operational records.

Key responsibilities

• Plan, dispatch and monitor crew transport schedules based on flight rosters, adjusting for delays, route changes or emergencies.
• Serve as the first point of contact for transport vendors and drivers, reporting performance issues and conducting basic vehicle and driver checks.
• Utilise Indigo’s transport management system and GPS tools to track vehicle movements, update trip logs and generate exception reports.
• Ensure drivers adhere to safety protocols, conduct pre‑dispatch safety checks and report any incidents immediately.
• Maintain daily transport logs, incident reports and vendor attendance sheets; assist in preparing MIS reports on utilisation and punctuality.
• Provide crew members with transport‑related assistance, answering queries and arranging alternatives when needed.

Required profile

• Graduate in any discipline.
• 3‑5 years of experience in transport or logistics operations, preferably in aviation or fleet services.
• Ability to work in shifts, including nights, weekends and holidays.
• Strong sense of responsibility, punctuality and attention to detail.

Required skills

• MS Excel
• Transport tracking systems (e.g., Indigo)