Territory Service Representative – Bike Delivery

About the role

The Territory Service Representative (Bikers) is responsible for end‑to‑end handling of shipments within a defined area. Using a personal device, the representative scans, sorts, and delivers parcels directly to customers, ensuring accurate documentation and timely service.

Key responsibilities

• Unload bags from the delivery vehicle and scan each shipment.
• Perform primary and secondary sorting, then out‑scan shipments according to the delivery route.
• Deliver parcels to the exact customer address and capture acknowledgment via a BYOD device.
• Update status codes for any undelivered shipments and hand over COD amounts to the supervisor on the same day.
• Follow SOPs for pickups, including timely collection, verification of serviceable locations, and acknowledgment on pickup sheets.
• In‑scan shipments at the office, manage rapid entry, and handle bagging and loading of canvas bags into the vehicle.
• Maintain proper dress code, carry field bags, and ensure punctual arrival at each delivery point.

Required profile

• Physically fit and able to ride a bike for extended periods.
• Comfortable using mobile scanning devices and basic data entry.
• Attention to detail for accurate documentation and status updates.
• Ability to follow standard operating procedures and company dress code.

Required skills

What we offer

• On‑site field work with a clear daily routine.
• Training on delivery processes and device usage.
• Opportunity to work in a dynamic logistics environment.