Telesales Executive – Inbound & Telemarketing (Delhi-NCR)

About the role

We are seeking a motivated and dynamic Telesales Executive to join our team in the Delhi‑NCR region. The role involves engaging potential customers through inbound calls and telemarketing, focusing on lead generation and business development. You will be the first point of contact for our clients.

Key responsibilities

• Handle inbound calls and respond to customer inquiries professionally.
• Conduct telemarketing campaigns to generate leads and promote products/services.
• Collaborate with the sales team to develop business development and customer engagement strategies.
• Maintain accurate records of customer interactions and sales activities in the CRM system.
• Follow up on leads and convert them into sales opportunities.
• Provide feedback to management on customer needs and market trends.

Required skills

• Strong communication and interpersonal abilities.
• Experience in telesales, telecalling, or inside sales (preferred).
• Proficiency in lead generation and business development techniques.
• Familiarity with CRM software and sales tracking tools.
• Ability to work independently and as part of a team.