Tele Sales Executive – US Process

About the role

We are seeking a confident, target‑oriented Tele Sales Executive to join our Kolkata office and support a US‑based sales process. The role involves outbound calling to US prospects, understanding their needs, and converting qualified leads into customers while working night shifts aligned with US business hours.

Key responsibilities

• Make outbound calls to prospective customers in the United States.
• Communicate professionally with US customers and business prospects.
• Understand customer requirements and identify relevant business opportunities.
• Explain services and solutions clearly to prospective customers.
• Qualify leads based on requirements, interest, budget and business needs.
• Conduct regular follow‑ups through phone, email and approved channels.
• Schedule meetings and product/service demonstrations for qualified prospects.
• Maintain accurate records of calls, conversations and lead status in the CRM.
• Build and maintain a healthy sales pipeline.
• Handle customer questions and objections professionally.
• Follow established sales scripts while keeping conversations natural.
• Achieve daily, weekly and monthly calling and sales targets.
• Coordinate with sales and management teams to move qualified opportunities forward.
• Provide regular reports on activity, pipeline and conversions.
• Continuously improve sales communication and product knowledge.

Required profile

• Excellent spoken English with good pronunciation and confidence.
• Strong communication and interpersonal skills.
• Comfortable speaking with US customers over the phone.
• Prior experience in telecalling, telesales, inside sales or US sales processes (preferred) or freshers with strong communication skills.
• Target‑oriented and self‑motivated approach.
• Ability to work US night shift from the Kolkata office.

Required skills

• Basic knowledge of CRM systems.
• Proficiency with MS Office.
• Familiarity with Google Workspace.

What we offer

• Full‑time position with a growing technology company.
• Professional work environment.
• Exposure to international customers and US sales processes.
• Structured sales training and guidance.
• Performance‑based growth opportunities.
• Opportunity to develop international sales and business development skills.
• Career growth based on performance and contribution.