Technical Architect, Consumer Goods (Retail Execution, Trade Promotion or CG Cloud)

About the role

Salesforce is looking for a Technical Architect for its Retail & Consumer Goods industry solutions. The role supports the full implementation lifecycle, from scoping to deployment, and works closely with sales and delivery teams to ensure customer success. It requires expertise in Retail Execution or Trade Promotion Management applications.

Key responsibilities

• Lead functional and technical workshops and design, deliver, test and deploy solutions
• Design and integrate scalable predictive and generative AI solutions in custom Salesforce environments, optimising performance and respecting platform governor limits
• Architect and document technical solutions, using advanced LLMs to review architectural assumptions and simulate edge cases
• Use AI tools and developer assistants to accelerate implementation, and champion an AI-first delivery methodology
• Review user journeys, user stories, data models, Apex patterns and LWC, and act as a trusted advisor to client architects and business partners
• Negotiate solutions with customers and partners, guide them on digital transformation with Salesforce Industries, and build business processes with native Salesforce Industries technology and Force.com integration tools
• Research and implement AppExchange apps and upgrades, and build custom enterprise applications integrated with other systems
• Work with Delivery Managers and Solution Architects, highlight risks proactively and see issues through to completion

Required profile

• 10+ years of experience developing technology solutions
• 3+ years of client-facing projects in systems development and business consulting, with increasing responsibility
• Expertise in one or more of Salesforce Retail and Consumer Goods Cloud, Sales/Service/Experience Cloud and Vlocity OmniStudio
• Expertise in one or more of trade promotion management, account planning, key metric management, retail execution, visit planning, Salesforce Maps and sales agreements
• Integration architecture (must have): end-to-end integration projects, authentication mechanisms, REST and SOAP APIs, and knowledge of governor limits
• Working knowledge of continuous integration and Git repositories
• Strong experience architecting large-scale applications and a detailed understanding of solution architecting and estimation
• Salesforce certification preferred (Admin, Developer, Sales and Service Clouds, Application Architect); OmniStudio Developer/Consultant

Required skills

• Salesforce, Apex, Triggers, Lightning Flows, Lightning, LWC
• REST and SOAP APIs, integration architecture
• Git and continuous integration
• Modern web and mobile technologies (HTML, CSS, JavaScript, Web Components)