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Team Leader - Front Office

Hyatt Regency · Trivandrum

Junior 🇬🇧 English

Job description

About the role

The Team Leader – Front Office will support the efficient operation of the Front Office department, aligning daily activities with Hyatt International’s corporate strategies and brand standards. This role ensures high levels of service for guests, staff, and owners while maintaining smooth front‑desk processes.

Key responsibilities

  • Assist in the day‑to‑day management of the Front Office within the Rooms Division.
  • Ensure compliance with Hyatt brand standards and corporate strategies.
  • Monitor and improve guest service delivery and satisfaction.
  • Support staff scheduling, training, and performance monitoring.
  • Handle guest inquiries, complaints, and special requests efficiently.
  • Coordinate with other hotel departments to guarantee seamless operations.

Required profile

  • Relevant degree or diploma in Hospitality or Tourism Management.
  • Minimum of 2 years experience in hotel operations.
  • Strong problem‑solving, administrative and interpersonal abilities.

Required skills

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    Published 1 month ago

    Expires 1 week from now

    57 views · 0 interested

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    Hyatt Regency

    Trivandrum