Team Lead – Last Mile Operations

About the role

Amazon is looking for a Team Lead to oversee shift operations at its Delivery Center in Patna. The role supports the DC manager in performance management and drives the operational plan for last‑mile delivery.

Key responsibilities

• Collaborate with the Center Manager to ensure smooth transportation operations.
• Execute the delivery process from the delivery station to the customer address.
• Maintain sufficient bandwidth in the delivery team to meet peak‑time demand.
• Continuously improve delivery processes and achieve sustained performance gains.
• Interact with multiple stakeholders to resolve issues and drive results.

Required profile

• At least 1 year of experience in a customer‑facing, warehousing, logistics or manufacturing environment.
• Bachelor’s degree.
• Fluent written and spoken English.
• Strong execution, action‑oriented mindset and ability to work with limited resources.
• Comfortable navigating ambiguity and making quick decisions.

Required skills

• Proficiency with Microsoft Office applications.
• Advanced Excel skills.

What we offer

• Five‑day work week with flexible days off based on shift patterns.
• Inclusive culture that empowers employees to deliver the best results for customers.