Team Lead – Delivery Operations (Last Mile)

About the role

Amazon is looking for a proactive Team Lead to manage shift operations at its Delivery Center in Bengaluru. You will partner with the Center Manager to ensure smooth transportation processes, from the delivery station to the customer’s doorstep, while supporting performance management and operational planning.

Key responsibilities

• Collaborate with the Center Manager to oversee daily transportation operations.
• Execute the end‑to‑end delivery process, ensuring timely deliveries to customer addresses.
• Maintain adequate staffing levels to handle peak‑time demand.
• Continuously improve delivery workflows and drive sustained performance gains.
• Interact with multiple stakeholders, demonstrating ownership and bias for action.

Required profile

• Minimum 1 year of experience in a customer‑facing, warehousing, logistics or manufacturing environment.
• Bachelor’s degree.
• Fluent written and spoken English.
• Strong execution mindset, resourcefulness, and ability to navigate ambiguity.
• Analytical ability to interpret data, assess alternatives, and manage risks.

Required skills

• Microsoft Office
• Excel

What we offer

• Inclusive culture that empowers employees to deliver the best results.
• Flexible shift patterns with two scheduled days off per week, based on business needs.