System Administrator – SysOps & Automation

About the role

Monks is looking for a System Administrator to join the SysOps & Automation team. You will maintain, configure, and operate computer systems and cloud platforms while driving improvements in security, organization, and efficiency.

Key responsibilities

• Administer the Atlassian organization, focusing on Jira Software, Confluence, and Tempo.
• Conduct regular environment audits to clean up stale projects, unused fields, and redundant schemes.
• Manage Tempo configurations, work‑log attributes, period locking, and team structures.
• Optimize Atlassian license usage and oversee renewals.
• Stay current with Atlassian releases and communicate impacts to the business.
• Serve as primary escalation point for regional SaaS tools such as Slack, Google Workspace, Jamf, and Intune.
• Resolve Tier 2/3 technical issues that exceed standard IT support.
• Assist in ISO 27001 audit preparation by maintaining access controls and change‑management records.

Required profile

• Self‑sufficient and dependable professional seeking new challenges.
• Interest in expanding skill set with emerging technologies and automation projects.
• Comfortable working primarily remotely with occasional onsite tasks in Noida or Gurugram.

Required skills

• Jira Software
• Confluence
• Tempo
• Slack
• Google Workspace
• Jamf
• Intune
• Atlassian platform administration