System Administrator

About the role

We are looking for a proactive and hands‑on System Administrator to manage and support our internal IT infrastructure, ensuring seamless day‑to‑day operations and safeguarding IT assets.

Key responsibilities

• Manage and maintain employee laptops, desktops, printers, and peripheral devices.
• Handle onboarding and off‑boarding activities, including device allocation, user account creation, and access management.
• Install, configure, and troubleshoot Windows, macOS, and Linux operating systems.
• Manage user accounts, permissions, and authentication across Google Workspace/Microsoft 365, Slack, VPN, and other internal tools.
• Maintain office network infrastructure, including routers, switches, Wi‑Fi access points, firewalls, and internet connectivity.
• Perform regular software updates, patch management, and system maintenance.
• Troubleshoot hardware, software, networking, email, VPN, and printer‑related issues.
• Maintain IT asset inventory, procurement records, and software license compliance.
• Support conference room AV equipment, meeting setups, and office IT infrastructure.
• Implement and enforce IT security policies and best practices.
• Coordinate with vendors and service providers for hardware procurement, warranty, and internet services.
• Document IT processes, troubleshooting guides, and standard operating procedures.

Required profile

• 5–7 years of experience as a System Administrator, IT Administrator, or Internal IT Support Engineer.
• Strong communication and user support skills.

Required skills

• Windows, macOS, and Linux administration.
• Google Workspace and/or Microsoft 365 management.
• Networking concepts: TCP/IP, DNS, DHCP, VLANs, VPNs, firewalls, Wi‑Fi.
• Backup and recovery solutions.
• Hardware, software, and networking troubleshooting.
• IT security best practices and endpoint protection.