System Administrator

About the role

Monks is looking for a System Administrator to maintain, configure, and operate its computer systems and cloud platforms. You will join the SysOps IT team, helping to improve policies, security, organization, and efficiency while supporting the company’s growing AI and IT needs.

Key responsibilities

• Serve as primary administrator for the Atlassian organization, overseeing Jira and Tempo.
• Conduct regular environment audits to clean up stale projects, unused fields, and redundant schemes.
• Manage Tempo configurations, work‑log attributes, period locking, and team structures.
• Lead Atlassian license renewals, monitor seat utilization, and optimize licensing costs.
• Stay ahead of Atlassian release cycles, assess impact, and communicate updates.
• Act as escalation point for regional SaaS tools (Slack, Google Workspace, Jamf, Intune) during local office hours.
• Resolve Tier 2/3 technical issues that standard IT support cannot handle.
• Prepare the IT environment for ISO 27001 audits, maintaining access controls and change‑management records.
• Provide audit evidence such as access logs, termination reports, and patching proof.

Required profile

• Self‑sufficient and dependable professional seeking new challenges.
• Interest in expanding skill set and learning new technologies.
• Comfortable working remotely with occasional onsite tasks in Noida or Gurugram.

Required skills

• Atlassian Jira administration
• Atlassian Tempo configuration
• Slack
• Google Workspace
• Jamf (MDM)
• Microsoft Intune (MDM)
• ISO 27001 audit preparation
• Cloud platform knowledge