System Administrator (Desktop Support Level 1)
KlearNow.AI · Gurgaon
Job description
About the role
KlearNow.ai is looking for a System Administrator (Desktop Support Level 1) to provide first‑line technical support for Windows and macOS endpoints across the organization.
Key responsibilities
- Handle daily technical support activities for endpoint devices and network issues.
- Diagnose and troubleshoot basic laptop and software problems.
- Set up software and tools on Windows and macOS devices.
- Install and patch Windows and macOS operating systems.
- Provide on‑site and on‑call assistance for user issues and requests.
- Use remote monitoring and session tools to support users.
Required profile
- Experience with Windows support, DNS and DHCP.
- Working knowledge of Windows 7/8/10 and macOS.
- Hardware support skills, including printers and basic component replacement.
- Good communication skills for on‑call support.
- Familiarity with MS Office, Outlook and common software.
- Understanding of office peripherals such as printers and VOIP devices.
- Available to join immediately or within 15‑30 days.
Required skills
- Windows OS (7, 8, 10)
- macOS
- DNS
- DHCP
- Hardware troubleshooting (printers, assembly/disassembly)
- MS Office & Outlook
- Office peripherals (printers, VOIP)
- Remote monitoring tools
What we offer
- Competitive salary
- Flexible work arrangements
- Opportunities for professional growth in a fast‑growing AI‑driven SaaS company
- People‑first culture with focus on employee well‑being
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Published 4 hours ago
Expires 1 month from now
4 views · 0 applications
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KlearNow.AI
Gurgaon
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