Storage Engineer

About the role

Ensono is seeking a Storage Engineer to manage and optimise its NAS storage infrastructure. The role focuses on ensuring stability, integrity and efficient operation of NAS arrays, data paths and replication across a large distributed environment.

Key responsibilities

• Meet and exceed client SLAs for incident troubleshooting and responsiveness while managing a large distributed storage infrastructure.
• Support the full lifecycle of NAS storage arrays, including installations, upgrades, de‑commissions and new deployments.
• Create and maintain operational documentation, guidelines, policies, change and audit procedures.
• Perform root‑cause analysis, performance tuning and troubleshooting of storage, network and client connectivity issues.
• Champion ITIL processes for incident, request, change and problem management.
• Participate in modernisation and automation initiatives for the storage environment.
• Maintain an accurate CMDB and contribute to problem‑management reviews.

Required profile

• Minimum 8 years of related experience with a Bachelor’s degree (or equivalent combination of education and experience).
• Proven experience with NAS storage solutions and large‑scale distributed environments.

Required skills

• NetApp File Management and FSXn platforms.
• NetApp Cloud Insight.
• Linux, Windows and VMware environments.
• Fundamental knowledge of TCP/IP networking and firewalls.