Showroom Executive – Customer Experience & Admin

About the role

The Showroom Executive is the first point of contact at HomeLane’s Experience Centre in Whitefield, Bangalore. This junior position ensures smooth day‑to‑day showroom operations, focusing on delivering a welcoming customer experience while providing essential administrative and facility support.

Key responsibilities

• Greet walk‑in customers, register visits and manage appointments.
• Coordinate with designers and sales teams to ensure seamless service.
• Maintain showroom ambience, comfort, and overall customer satisfaction.
• Maintain visitor logs, attendance records, and internal documentation.
• Handle basic filing, data entry, expense tracking and internal reporting.
• Maintain registers and checklists as per SOPs and support internal audits.
• Coordinate housekeeping, security, and maintenance vendors; raise service requests and monitor closures.
• Manage pantry, stationery and showroom supplies.

Required profile

• Graduate or diploma in any discipline.
• 0–1 year experience in administration, front‑desk or showroom roles.
• Good communication skills and a customer‑focused attitude.
• Organised, dependable and able to work in a fast‑paced environment.

Required skills

• Basic computer skills.