ServiceNow Technical Architect

About the role

The ServiceNow Technical Architect will define and govern the enterprise architecture of the ServiceNow platform, ensuring that solutions are scalable, secure and aligned with business objectives. This senior role involves leading design efforts across multiple ServiceNow modules and supporting pre‑sales activities.

Key responsibilities

• Define end‑to‑end ServiceNow architecture.
• Design integrations and data models.
• Ensure scalability, security and performance of the platform.
• Lead solution design across ITSM, ITOM, HRSD, CSM and SPM.
• Provide architectural governance and standards.
• Support complex solutioning and pre‑sales engagements.

Required profile

• Strong architecture experience on the ServiceNow platform.
• Expertise in CMDB, Discovery and integration architecture.
• Experience with enterprise integrations and custom applications.
• Knowledge of SecOps, ITAM and broader platform capabilities.
• Relevant certifications such as CTA, CAD or CIS (preferred).

Required skills

• ServiceNow
• CMDB
• Discovery
• Integration architecture
• ITSM
• ITOM
• HRSD
• CSM
• SPM
• SecOps
• ITAM
• Enterprise integrations
• Custom applications development