Senior UX/UI Product Designer – Conversational AI Copilots

About the role

Capco, a Wipro company and global technology and management consulting firm, is looking for a Senior Product Designer to lead the design of next-generation conversational AI, copilots and agentic workflows. The designer shapes how users interact with enterprise AI products, bridging complex technology with intuitive experiences. The role is open to candidates based in Pune, Mumbai, Hyderabad, Chennai, Bengaluru or Gurugram.

Key responsibilities

• Lead product discovery and user research to uncover deep insights into enterprise workflows.
• Architect complex information systems and design seamless interaction models for AI-driven assistants.
• Develop end-to-end agentic workflows that simplify multi-step enterprise tasks.
• Work closely with product management and engineering to define the roadmap for the AI copilot ecosystem.
• Promote design best practices for generative AI, focusing on trust, transparency and human-in-the-loop interactions.

Required profile

• 5+ years of experience in product design, with a significant focus on AI/ML products.
• Proven track record designing conversational AI, copilots or autonomous agentic workflows.
• Experience leading discovery phases, validating assumptions through rapid prototyping and user testing.
• Experience structuring complex data and multi-turn dialogues into coherent, navigable systems.
• Experience building tools for enterprise environments, with an understanding of scale, security and professional efficiency.
• A portfolio showing sophisticated problem-solving for non-linear user journeys.

Required skills

• Interaction design for both GUI and CUI (conversational user interface) paradigms.
• Modern design tools such as Figma.
• Deep understanding of AI technical constraints.