Senior Technical Consultant - B2B Commerce Cloud

About the role

Salesforce Professional Services delivers strategic engagements for executive-level customers, covering people, process and technology. This role seeks a highly skilled Salesforce Consultant with expertise in Commerce Cloud B2B and Order Management System (OMS) to give clients strategic guidance, implementation and support. Fluency in English and French is required.

Key responsibilities

• Work with clients to understand their business needs and turn them into Salesforce solutions using Commerce Cloud (B2B and OMS)
• Design, configure and customize solutions such as product catalog management, pricing, quoting and order management
• Lead implementation projects from requirements gathering to deployment, and provide ongoing support and maintenance, including troubleshooting and performance optimization
• Deliver training and documentation for clients
• Analyze options, present and educate customers and partners, and proactively manage risks
• Build relationships with key decision-makers and travel regionally and occasionally internationally
• Use AI developer assistants (e.g. Cursor, Claude, GitHub Copilot) to speed up custom Apex, LWC and integration delivery while respecting platform limits

Required profile

• Bachelor's degree in Computer Science, Information Systems or a related field
• At least 5 years of experience with Salesforce, focused on Commerce Cloud (B2B and OMS), or equivalent experience
• Proven track record of successful Salesforce implementations across the full project lifecycle
• Strong understanding of B2B commerce and OMS processes
• Experience with Salesforce integrations, including third-party systems and APIs, preferred
• Experience delivering enterprise applications on the Salesforce Platform, including coded solutions
• Excellent communication skills, organization and ability to work independently and in teams

Required skills

• Salesforce certifications (Administrator, Platform App Builder, Platform Developer) are a big plus
• HTML, CSS and JavaScript design skills, and coding in Apex and Lightning Web Components (LWC), or another object-oriented stack (Spring, Java, Angular, React)
• Hands-on technical consulting and solution implementation experience in a major software domain (CRM, ERP, HR)