Senior Engineer / Assistant Manager - Sales

About the role

KONE is seeking a Senior Engineer / Assistant Manager to lead sales activities in Bangalore. The role combines customer relationship management with solution selling across KONE’s full product portfolio, including digital offerings. You will act as a key liaison between customers, internal teams, and the broader KONE sales organization.

Key responsibilities

• Develop and nurture customer relationships, driving solution‑selling methodology from early project phases.
• Identify, qualify and convert leads into orders, ensuring alignment with sales budgets and pricing targets.
• Coordinate pre‑tender reviews, secure technical input from Customer Solutions Engineering, and manage hand‑over to operations.
• Maintain accurate customer, influencer and contact data in the CRM system and document opportunity details.
• Monitor market trends, competitor activity and provide timely reporting to support strategic decisions.

Required profile

• Proactive attitude with a proven ability to create and grow customer relationships.
• Strong focus on customer satisfaction and ability to resolve complaints collaboratively.
• Experience in gathering market intelligence and delivering accurate sales forecasts.
• Accountability for end‑to‑end project ownership from lead generation to order booking.

Required skills

• Proficiency with CRM systems for data management and opportunity tracking.
• Ability to conduct pricing analysis and set optimal market pricing for solutions.