Senior E‑commerce Key Account Manager

About the role

We are looking for a dynamic and commercially driven Senior Key Account Manager to lead business growth across Online Retail, Marketplaces, D2C and Quick Commerce channels. The role will be responsible for driving sales, profitability, assortment planning, account management and marketplace execution while building strong relationships with key platform partners and internal stakeholders.

Key responsibilities

• Drive business growth across Online Retail, Marketplaces, D2C and Quick Commerce channels.
• Manage relationships with key marketplace partners and portal stakeholders to ensure strong account performance.
• Develop and execute account‑wise business plans aligned with sales and profitability objectives.
• Define and manage sub‑category portfolio strategies, pricing, discounting and promotional activities.
• Coordinate product listings, content creation, banner requirements and seasonal launch activities.
• Monitor sales performance, inventory health and key account metrics; generate actionable insights.
• Partner with Marketing, Merchandising, Supply Chain, Product and E‑commerce Operations to drive seamless execution.

Required profile

• MBA with 6+ years of experience in E‑commerce Key Account Management, Online Retail or Marketplace Management.
• Prior experience in fashion, lifestyle, accessories, handbags, footwear or consumer brands.
• Strong understanding of marketplace ecosystems such as Amazon, Flipkart, Myntra, Ajio and Quick Commerce platforms.
• Excellent analytical, forecasting and business planning skills.
• Ability to manage multiple accounts and thrive in a fast‑paced business environment.

Required skills

• Excel
• Business reporting tools
• Data analysis tools