Senior Billing Analyst

About the role

The Senior Billing Analyst will spend the majority of their time ensuring the appropriate setup of customer contracts into systems of record, executing accounting control points around invoicing and executing invoicing of customer transactions. This role also involves the reconciliation of revenue and billing results to control totals and comparison to various reference points such as prior periods, disparate systems, forecasts, etc.

Key responsibilities

• Order/contract setup and review
• Execution of customer invoicing of various types (batch transactional billings, subscription billings)
• Reconciliation of invoicing to revenue results
• Reconciliation of disparate systems
• Generation of billing data
• Raising client invoices for services provided and expenses incurred
• Raising third‑party commission invoices
• Issuing client credit notes and re‑invoicing where required
• Weekly invoice reconciliation to ensure all billing issued has been delivered
• Manage internal mailbox for invoices that require manual intervention before delivery to the client
• Maintaining clients' purchase order, address and contact details
• Processing manual opportunities for split commission reporting
• Triggering contract commencement dates in the CRM and ERP systems
• Collating requests for replacement hardware (MFA tokens)
• Entering details and maintaining an internal consolidated spreadsheet of requirements and sending instructions to the third‑party supplier for dispatch

Required profile

• Bachelor’s degree or Associate’s degree in Accounting
• 5+ years relevant experience in Billing

Required skills

• Microsoft Excel
• Microsoft D365 ERP
• Salesforce CRM