Senior Associate – Salesforce Consulting (SFDC RDC)

About the role

PwC is looking for a Senior Associate to join its Salesforce Consulting practice in Kolkata. The role focuses on helping clients leverage Salesforce technology to improve customer experiences, drive sustainable change, and deliver measurable results across sales, service and marketing functions.

Key responsibilities

• Collaborate with multidisciplinary teams to understand client challenges and design custom Salesforce solutions.
• Analyze data, identify trends and translate insights into actionable recommendations.
• Support implementation of Salesforce modules, manage customer life‑cycle processes and enable online community strategies.
• Provide guidance and coaching to junior team members, ensuring quality and timely delivery.
• Maintain adherence to PwC’s code of ethics and professional standards.

Required profile

• Strong analytical mindset with the ability to structure unstructured problems.
• Effective communication skills and the capacity to influence stakeholders.
• Commitment to continuous learning and self‑development.
• Willingness to work on diverse client engagements and adapt to changing environments.

Required skills

• Hands‑on experience with Salesforce (SFDC) platform.

What we offer

• Opportunities to work on high‑impact projects for global clients.
• Professional development through PwC’s leadership framework.
• Collaborative and inclusive work culture.