Senior Accounts Receivable Analyst – Billing & Collections

About the role

We are looking for a Senior Accounts Receivable Analyst to own day‑to‑day billing operations, cash application and collections support for our India team. The role is hands‑on, focusing on invoice generation, payment application, reconciliations, dispute management and AR reporting.

Key responsibilities

• Execute billing cycles, create and distribute accurate invoices in NetSuite.
• Manage billing adjustments, credit/debit memos and maintain audit trails.
• Apply customer payments, reconcile to invoices and bank statements, ensuring high cash‑application accuracy.
• Perform periodic AR sub‑ledger reconciliations and support month‑end/quarter‑end close.
• Conduct aging analysis, dunning, follow‑up with customers and handle payment arrangements.
• Investigate billing disputes and coordinate resolution with Sales, Deal Desk, Order Management and Revenue Accounting.
• Develop and maintain AR reporting and KPIs such as DSO, aging buckets and dispute backlog.
• Lead UAT for NetSuite and Salesforce changes, author test scripts and document defects.
• Maintain internal controls, SOPs and documentation to support audits.
• Identify process improvements and partner with technical teams to automate manual work.

Required profile

• 3+ years of hands‑on experience in billing, accounts receivable, cash application and collections.
• Practical experience with ERP/billing systems such as NetSuite, SAP or Oracle.
• Strong spreadsheet skills in Google Sheets/Excel, including pivot tables and reconciliations.
• Experience performing bank and AR sub‑ledger reconciliations.
• Ability to author and execute UAT test scripts for finance systems.
• Excellent stakeholder management, attention to detail and a controls mindset.
• Strong written and verbal communication skills and ability to work across global teams.

Required skills

• NetSuite (or equivalent ERP)
• Salesforce/CPQ
• Avalara
• Google Sheets
• Jira
• Zendesk
• Celigo (or similar integration platform)
• Claude
• Notion
• SQL

What we offer

• 100% employer‑paid medical insurance
• Generous paid time off, including vacation, sick leave and parental leave
• RSU stock grants
• Professional development and training opportunities
• Monthly cell phone stipend
• Access to mental‑health support platform
• Virtual happy hours, free food and team‑building activities