Salesperson – Laptop Sales & Service (Pune)

About the role

The Salesperson will work on‑site at our Pune showroom, assisting walk‑in and referred customers in selecting new or refurbished laptops and related services. You will guide customers through product features, warranties and repair options, aiming to deliver a satisfying buying experience.

Key responsibilities

• Engage with customers, understand their laptop needs and recommend suitable devices or services.
• Explain product specifications, warranties and repair options in clear, non‑technical language.
• Prepare quotations, negotiate terms and close sales.
• Coordinate with the technical team to provide accurate repair timelines and device status updates.
• Maintain the showroom display and ensure product information is up‑to‑date.
• Follow up with customers to ensure satisfaction and encourage repeat business.

Required profile

• Strong customer service, interpersonal communication and relationship‑building abilities.
• Sales and negotiation skills, including lead follow‑up, closing techniques and upselling.
• Basic understanding of laptops, refurbished devices and repair services, with a willingness to learn technical basics.
• Ability to clearly explain product features, warranties and service terms to non‑technical customers.
• 0–2 years of experience; minimum high school education; fluency in local languages spoken in Pune.