Salesforce Technical Manager (Technical Architect)

About the role

Salesforce is looking for a Technical Consulting Manager to design and manage the delivery of complex Salesforce solutions for its customers. The role combines a broad technical and enterprise skillset with a strong development background, and requires leading and motivating a team of highly capable people. Experience as a Salesforce Technical Architect is mandatory.

Key responsibilities

• Collaborate with client stakeholders to define requirements, deliverables and expectations.
• Design and integrate scalable predictive and generative AI solutions in custom Salesforce environments, optimising performance, resource consumption and platform governor limits.
• Lead technical design sessions, architect and document solutions, and use advanced LLMs to review architectural assumptions and simulate edge cases.
• Champion an AI-first delivery methodology using AI tools, developer assistants and agentic evaluation frameworks.
• Oversee Salesforce projects and guide delivery teams on the effective use of AI-assisted tooling.
• Define coding standards, lead code reviews and encourage the use of AI coding assistants.
• Manage custom development, integrations and data migration, and debug issues with AI diagnostics.
• Occasionally run technical landscape discovery and proof-of-concept work, and liaise with Salesforce product teams.

Required profile

• 9-15 years of CRM experience, with at least 6 years on the Salesforce platform.
• Expert-level understanding of the Salesforce product suite (Sales, Service, Community, Marketing, Commerce Clouds) and a foundational familiarity with Salesforce AI offerings such as Agentforce.
• Experience integrating Salesforce with other business systems (ETL, CPQ, marketing automation, reporting).
• Strong background in large web-based systems or full software product lifecycle, and in environment, release and deployment management.
• Ability to travel to client sites 50-75% of the time and to work with global teams, including flexibility with work hours.
• Target billable utilisation for the role and for the team.
• Active Salesforce certifications or ability to obtain them after hire.

Required skills

• Salesforce platform and APIs, Apex/Visualforce, Lightning, mobile development and integration/ETL technologies.
• Platform authentication patterns (SAML, SSO, OAuth) and data sharing considerations.
• Knowledge of data integration tools and design patterns for large data volumes.