Salesforce Technical Architect

About the role

Salesforce is looking for a Technical Architect to design and manage the delivery of complex Salesforce solutions for its customers. The role combines a broad technical and enterprise skillset with deep expertise in Salesforce, including Apex, Visualforce, Lightning, mobile development and integration/ETL technologies. It is a customer-facing, billable role with travel to client sites of 50-75%, and it may involve pre-sales activities such as discovery sessions and POC development.

Key responsibilities

• Work with client stakeholders to define requirements and deliverables, and turn them into well-architected Salesforce solutions, including opportunities to embed autonomous AI capabilities with Agentforce.
• Design and integrate scalable predictive and generative AI solutions in custom Salesforce environments, optimising performance and respecting platform governor limits.
• Lead technical design sessions, document solutions and use advanced LLMs to review architectural assumptions and simulate edge cases.
• Oversee Salesforce projects and champion an AI-first delivery and engineering approach, using AI tools and developer assistants to speed implementation.
• Define coding standards, lead code reviews and use AI coding assistants to enforce design patterns and improve code performance.
• Manage custom development, integrations and data migration, and collaborate with customers on evaluation frameworks to measure AI performance and ROI.
• Maintain a target billable utilization, debug issues with AI diagnostics, and occasionally take part in discovery, POC and liaison work with Salesforce product teams.

Required profile

• Degree or equivalent proven experience; experience is evaluated on core proficiencies.
• 9-14 years of CRM experience, with at least 6 years on the Salesforce platform.
• Expert-level knowledge of the Salesforce product suite (Sales, Service, Community, Marketing, Community Clouds) and Agentforce architecture.
• Strong background in designing large web-based systems or full software product lifecycles.
• Active Salesforce certification or ability to obtain one after hire.

Required skills

• Systems architecture and scalable, performance-driven solutions, including AI platforms for evaluating scaling and load limits.
• Data sharing, visibility, authentication patterns (SAML, SSO, OAuth) and TLS/SSL security.
• Data integration tools (ETL, CPQ, marketing automation, reporting) and REST API integration.
• Environment and release management, code versioning and deployment practices.
• Fluency with AI coding assistants (Copilot, Cursor, Claude) and modern development ecosystems.