Salesforce Solution Architect - Lifesciences

About the role

Salesforce is hiring a Solution Architect or Senior Solution Architect specializing in the Lifesciences Industry Cloud. The role acts as a trusted subject matter expert for strategic customers, advising on architecture, technology strategy and product best practices, and simplifying complex technical concepts for technical teams and executives.

Key responsibilities

• Partner with strategic customers, assessing their Industry Cloud implementations and recommending architecture, solution design, application lifecycle management, reliability and feature adoption.
• Act as a Lifesciences SME, giving proactive and reactive guidance on architecture, technology strategy, thought leadership and product best practices.
• Communicate complex technical concepts clearly to technical teams and executive leadership.
• Identify capability gaps and design inefficiencies, recommending product enhancements or custom solutions.
• Tailor Success Architect playbooks to each customer's needs.
• Collaborate with internal and external partners to drive customer success and product improvement.

Required profile

• 10+ years of experience developing technology solutions.
• 5+ years in software, system or enterprise architecture with Lifesciences domain experience.
• Expertise in Salesforce products, platform capabilities, technical governance and best practices.
• Experience with large-scale, complex implementations (SaaS, PaaS, multi-tenancy, multi-tiered infrastructure).
• Strong knowledge of enterprise application integration, including process orchestration, master data management, AI, analytics and security.
• Ability to assess business objectives, propose solution options, lead discussions and influence decision-making.

Required skills

• Required certifications: Salesforce Admin, Platform Developer 1 and JavaScript Developer.
• Desired certifications: Architect credentials, Platform App Builder, Advanced Admin and an Industry Cloud specialization credential.
• Role hierarchy, sharing rules, profiles, permission sets and security configurations.
• APEX, JavaScript, Visualforce and Lightning Web Components (LWC).
• Data models, validation rules, ETL tools, REST/SOAP APIs and middleware such as MuleSoft.
• OmniStudio components and Salesforce Connect.
• DevOps understanding of development and delivery processes.