Salesforce Architect Manager

About the role

Salesforce is looking for a Technical Architect and Salesforce Manager to join its consulting team. This hybrid role combines being a billable Technical Architect on active client engagements, designing robust and scalable Salesforce solutions, with managing and mentoring a team of Salesforce Developers. The position requires travel to client sites, estimated at 50-75%, and a target billable utilisation.

Key responsibilities

• Work with client stakeholders to define requirements, deliverables and expectations.
• Design and integrate scalable predictive and generative AI solutions in custom Salesforce environments, optimising performance, resource consumption and platform governor limits.
• Lead technical design sessions, document solutions and use advanced LLMs to review architectural assumptions and simulate edge cases.
• Champion an AI-first delivery approach using AI tools, developer assistants and agentic evaluation frameworks.
• Oversee Salesforce projects, guide delivery teams on AI-assisted tooling, follow coding standards and lead code reviews.
• Manage custom development, integrations and data migration, and debug issues with AI diagnostics.
• Occasionally take part in technical landscape discovery and Proof-of-Concept work with prospects.
• Liaise with Salesforce product teams and train team members on the latest products and AI development tools.

Required profile

• 9-15 years of CRM experience, with at least 6 years on the Salesforce platform.
• Proven experience integrating systems via APIs and a strong development background.
• Ability to lead and motivate a team and to work with global teams, with flexibility on work hours.
• Active Salesforce certifications or ability to obtain relevant ones after hire.

Required skills

• Expert knowledge of the Salesforce product suite (Sales, Service, Community, Marketing, Commerce Clouds) and a foundation in its AI offerings.
• Systems architecture, design patterns, data sharing and visibility, and authentication patterns (SAML, SSO, OAuth).
• Data integration tools and experience with ETL, CPQ, marketing automation and reporting.
• Environment management, release management, code versioning and deployment methodologies.
• Background in large web-based systems or full software product lifecycle.