Salesforce Agentforce Tech/Functional Lead

About the role

The Salesforce Agentforce Tech/Functional Lead will drive AI‑powered, data‑driven transformation for enterprise customers. You will design, build and deliver advanced Agentforce solutions that integrate with Einstein 1, Data Cloud and large‑language‑model frameworks.

Key responsibilities

• Lead the architecture and implementation of Agentforce‑based automation and multi‑agent systems.
• Collaborate with presales, delivery and customer enablement teams to ensure successful adoption.
• Design secure, observable, and governed AI workflows using Flow orchestration and Apex.
• Integrate external data sources through Data Cloud federation and External Objects.
• Develop and maintain LLM integration frameworks such as BYOLLM and RAG.

Required profile

• 12+ years of experience in Salesforce architecture.
• Proven ability to bridge business requirements with technical solutions.
• Excellent communication and workshop facilitation skills.
• Experience in enterprise, customer‑facing environments.

Required skills

• Salesforce Agentforce
• Einstein 1 Platform
• Flow orchestration & AI‑driven automation
• Apex and advanced Flow design
• Data Cloud federation / External Objects
• LLM integration frameworks (BYOLLM, RAG)
• AI security, observability, and governance