Sales Specialist

About the role

The Sales Specialist will own the inbound sales process for our SaaS and IT solutions, turning leads from digital campaigns, referrals and the website into qualified opportunities and closed deals. You will work closely with product, presales, marketing and customer success teams to ensure a smooth journey from prospect to satisfied customer.

Key responsibilities

• Manage and respond to inbound leads generated through digital campaigns, website, referrals and other channels.
• Qualify prospects by understanding their business needs, challenges, budget and purchase intent.
• Drive the complete B2B sales cycle from initial engagement through negotiation and closure.
• Present and demonstrate SaaS, software and IT products to prospective customers.
• Conduct discovery calls and map customer requirements to suitable product solutions.
• Prepare proposals, quotations and commercial discussions in coordination with internal teams.
• Maintain accurate lead, opportunity and follow‑up information in CRM systems.
• Identify upselling and cross‑selling opportunities within existing accounts.

Required profile

• 3–6 years of experience in B2B sales, preferably in SaaS, IT products, software or technology services.
• Proven ability to convert inbound leads and manage the full sales cycle with a consultative approach.
• Strong communication, presentation, negotiation and objection‑handling skills.
• Experience engaging with business owners, CXOs, IT heads and other decision‑makers.

Required skills

• Hands‑on experience with CRM tools such as Salesforce, HubSpot or Zoho.
• Good understanding of SaaS, cloud‑based and enterprise IT product offerings.