Sales Engineer / Senior Sales Engineer

About the role

The Sales Engineer at KONE is responsible for building and maintaining customer relationships, driving solution‑selling initiatives and ensuring KONE’s portfolio meets client needs throughout the project lifecycle.

Key responsibilities

• Develop and nurture customer relationships, acting as the primary contact for clients in the assigned area.
• Lead solution‑selling activities with architects, developers and consultants to align KONE solutions with customer requirements.
• Generate leads, opportunities and contracts to achieve sales targets and pricing goals.
• Collaborate with Customer Solutions Engineering for technical input during tendering and ensure smooth hand‑over to operations.
• Validate orders, manage project categorisation, and support finance in collections.
• Maintain accurate customer and opportunity data in the CRM system and provide regular market and competitor insights.

Required profile

• Proactive attitude with strong customer‑facing skills.
• Ability to understand and translate customer needs into KONE solutions.
• Experience in managing the full sales cycle from lead generation to order booking.
• Good analytical skills for market and competitor research.
• Commitment to customer satisfaction and problem resolution.

Required skills

• Proficiency with CRM tools for data entry and reporting.