Retail Sales Associate – Jewellery

About the role

We are looking for an experienced Retail Sales Associate – Jewellery to join our store in Shahpur Jat, South Delhi. The ideal candidate should have prior experience in jewellery retail sales and possess excellent customer service and relationship‑building skills. The role involves delivering a premium shopping experience, achieving sales targets, and maintaining high standards of store presentation.

Key responsibilities

• Welcome customers and provide a personalized shopping experience.
• Understand customer requirements and recommend suitable jewellery products.
• Demonstrate product features, craftsmanship, and pricing to customers.
• Achieve individual and store sales targets through effective selling techniques.
• Build and maintain long‑term customer relationships to encourage repeat business.
• Handle customer queries, objections, and after‑sales support professionally.
• Maintain attractive visual merchandising and ensure jewellery displays are neat and secure.
• Coordinate billing, inventory checks, stock replenishment, and daily store operations.
• Ensure accurate handling of jewellery inventory and follow all security procedures.
• Assist in store opening, closing, and maintaining store standards.
• Support promotional events, exhibitions, and festive sales campaigns.
• Work closely with the Store Manager to ensure smooth day‑to‑day operations.

Required profile

• Minimum 2–3 years of experience in jewellery retail sales.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to achieve sales targets and deliver excellent customer experiences.
• Good understanding of jewellery products, gemstones, precious metals, and market trends.
• Basic computer knowledge for billing, inventory management, and POS systems.
• Well‑groomed, confident, and professional appearance.
• Ability to build trust with premium customers and maintain long‑term relationships.
• Flexible to work on weekends and public holidays as required.

Required skills

• Basic computer knowledge for billing and inventory management.
• POS systems.

What we offer

• Salary: ₹28,000 – ₹38,000 per month.
• Performance incentives.
• Health insurance.
• Provident fund.
• Learning and development opportunities.
• Collaborative and supportive work environment.
• Employee discounts on Exotic India Art products.
• Leave encashment.