Resilience and Incident Management Analyst (TPRM)

About the role

The Resilience and Incident Management Analyst is the third‑party risk management team’s prepper and fixer – ready before disruption hits and first to act when it does. This role owns the supply‑chain resilience program, supplier‑continuity planning, and tabletop exercises, turning risk insights into operational protection of revenue, continuity, and customer commitments.

Key responsibilities

• Own the supply‑chain resilience program strategy, standards, and governance.
• Develop and maintain supplier business‑continuity and contingency plans for critical and sole‑source suppliers.
• Design and run tabletop exercises and scenario planning; validate and refresh response playbooks.
• Lead incident engagement and serve as a control tower for disruption management.
• Coordinate cross‑functional response and recovery; manage escalation, communication, and decisions to restore continuity.
• Track resilience‑plan coverage, maintain readiness dashboards, and report continuity posture to leadership.

Required profile

• Bachelor’s degree in Supply Chain, Operations, Risk Management, Business Continuity, or a related field.
• 8+ years of experience in supply‑chain, operational resilience, business continuity, crisis/incident management, or supplier risk.
• Hands‑on experience leading organizations through actual incidents such as factory shutdowns, geographic disruptions, supplier failures, or cyber‑related events.
• Proven ability to build a resilience or incident‑management program from concept through operation.

Required skills

• Experience building and operating resilience or incident‑management programs.
• Supplier continuity planning in a global, high‑criticality supply chain.
• Incident command and decisive crisis leadership.

What we offer

• Supportive work culture that encourages learning, development, and career growth.
• Health and wellbeing programs that support personal and professional growth.