Receptionist & Telecaller (Front Desk & Outbound Calls)

About the role

FinnishLine is seeking a full‑time Receptionist and Telecaller to join its Mohpa office. You will be the first point of contact for visitors and callers, providing a professional and friendly experience while supporting administrative tasks.

Key responsibilities

• Welcome visitors, manage front‑desk operations, and maintain visitor logs.
• Answer, direct, and make phone calls, handling basic inquiries about FinnishLine’s services.
• Schedule, confirm, and coordinate appointments with internal teams.
• Make outbound calls to prospective students or partners, delivering accurate information.
• Update call records and maintain organized documentation and mail handling.

Required profile

• Strong communication and interpersonal skills with a professional telephone manner.
• Customer‑service orientation, patience, active listening, and problem‑solving abilities.
• Basic administrative and organizational capabilities for managing schedules and records.
• Ability to work on‑site in Mohpa, punctual and reliable for a full‑time schedule.
• Fluency in English and at least one local language; additional languages are a plus.
• Minimum high school diploma; higher education in business, communication, or related fields is beneficial.

Required skills

• Proficiency with standard office software.
• Comfort using telecalling tools and ability to learn new systems quickly.