Receptionist

About the role

The Receptionist serves as the first point of contact for visitors and callers, ensuring a welcoming and professional experience. This role supports the smooth operation of the office by handling communications, administrative tasks, and basic security duties.

Key responsibilities

• Greet and welcome visitors, directing them to the appropriate person or department.
• Answer, route, and take messages for incoming phone calls.
• Manage incoming and outgoing emails, calls, and messages.
• Receive, sort, and distribute mail and deliveries.
• Maintain a tidy and presentable reception and waiting area.
• Provide basic information about the company, its services, and facilities.
• Enter and keep records of visitors, calls, and other relevant data.
• Coordinate with other departments to support smooth operations.
• Monitor visitor access and enforce security protocols.
• Perform general administrative tasks such as filing, photocopying, and ordering office supplies.
• Supervise office cleaning staff and monitor cleanliness of office, cafeteria, and conference rooms.
• Arrange travel, flight tickets, taxi bookings, and accommodation for guests and employees.
• Handle monthly office requirements including stationery, tea/coffee, and other supplies.

Required profile

Required skills