Receptionist – Full‑time, On‑site

About the role

Sagar Raj Resort is seeking a friendly and professional Receptionist to join its front‑desk team in Puruliya. This full‑time, on‑site position involves being the first point of contact for guests and ensuring smooth daily operations at the reception area.

Key responsibilities

• Greet guests warmly and manage check‑in/check‑out procedures.
• Answer, direct, and manage telephone calls with proper etiquette.
• Handle bookings, inquiries, and reservations efficiently.
• Maintain a clean, organized, and welcoming reception environment.
• Perform clerical tasks such as scheduling, documentation, and record‑keeping.
• Coordinate with other departments to enhance overall guest experience.

Required profile

• Strong verbal and written communication skills in English; Bengali is a plus.
• Excellent customer‑service orientation with a friendly attitude.
• Ability to multitask while paying close attention to detail.
• Prior experience in hospitality or front‑desk roles is preferred.

Required skills

• Basic computer skills.
• Familiarity with booking and scheduling software.
• Professional phone etiquette.
• Clerical and documentation abilities.