Receptionist / Front Desk Executive (3-9 yrs experience) – Mumbai

About the role

We are seeking a well‑presented, professional individual to manage our front desk and create a welcoming experience for employees, clients, visitors, and other stakeholders. The role is based in Mumbai and requires 3 to 9 years of experience in the financial services sector.

Key responsibilities

• Manage the reception area and act as the first point of contact for visitors and clients.
• Greet and assist visitors in a courteous, professional manner.
• Handle incoming calls, emails, and general enquiries, directing them to appropriate departments.
• Maintain visitor records and coordinate access as required.
• Coordinate meeting‑room bookings and assist with meeting arrangements.
• Oversee incoming and outgoing courier and mail activities.
• Liaise with housekeeping, security, facility management, and other support teams.
• Keep the reception area neat, organised, and professional.
• Support the Administration/HR team with day‑to‑day administrative tasks.
• Maintain relevant registers, documentation, and records.

Required profile

• Graduate in any discipline.
• 3‑9 years of experience in a corporate reception or front‑desk role, preferably within financial services, mutual funds, BFSI, NBFC, or fintech.
• Excellent verbal and written communication skills with a pleasant, professional demeanor.
• Strong organisational, multitasking, and stakeholder‑management abilities.
• Ability to handle confidential and sensitive information with discretion.

Required skills

• Proficiency in MS Office and basic computer applications.