Receptionist – Front Desk at Dermatology Clinic

About the role

We are looking for a professional Receptionist to be the first point of contact for patients and visitors at our leading skin‑care and hair‑treatment clinic in Greater Kailash, New Delhi. You will ensure a smooth front‑desk operation, support patient flow, and uphold a welcoming environment.

Key responsibilities

• Greet patients and visitors, providing courteous assistance.
• Manage front‑desk operations, including phone, WhatsApp, email, and appointment scheduling.
• Coordinate patient registrations, maintain accurate records, and handle consultation bookings.
• Process billing, receipts, and basic administrative tasks.
• Collaborate with doctors and clinic staff to ensure seamless daily operations.
• Maintain cleanliness and organization of the reception area.
• Address patient queries and provide accurate information about clinic services.

Required profile

• Minimum 2 years of experience as a Receptionist, Front Desk Executive, or Customer Service Executive.
• Excellent communication skills in Hindi and English.
• Strong interpersonal and customer‑handling abilities.
• Presentable personality with a professional attitude.
• Ability to multitask in a fast‑paced environment.

Required skills

• Proficiency in MS Office.
• Experience with appointment management systems.