Receptionist for Restaurant & Café

About the role

We are looking for a professional and welcoming Receptionist to be the first point of contact for our restaurant and café in Parwanoo. The role involves managing front‑desk operations, greeting guests, and supporting administrative tasks to ensure a smooth and pleasant customer experience.

Key responsibilities

• Greet and welcome guests with a friendly attitude.
• Manage reservations, walk‑ins, and seating arrangements.
• Answer phone calls and respond to customer inquiries.
• Maintain guest records and assist with billing coordination.
• Support café/restaurant staff with scheduling and communication.
• Handle basic administrative tasks such as emails, documentation, and reporting.
• Keep the reception area clean, organized, and presentable.

Required profile

• Minimum 12th pass; Diploma/Degree in Hospitality preferred.
• Prior experience in front‑desk or reception roles within hospitality or retail.
• Strong communication skills in Hindi and English.
• Pleasant personality with a customer‑service orientation.

Required skills

• Basic computer knowledge (MS Office).
• Familiarity with POS systems.

What we offer

• Competitive salary plus performance incentives.
• Employee discounts on café and restaurant products.
• Growth opportunities within the organization.