Quality Control (QC) Manager

About the role

We are seeking an experienced Quality Control (QC) Manager to oversee quality across all phases of residential construction, from structural works to final finishing. The QC Manager will act as the final gatekeeper, ensuring every flat meets brand standards before handover to clients.

Key responsibilities

• Conduct and supervise QC inspections at each construction stage, including structural, MEP, flooring, painting, joinery, sanitaryware, and electrical fittings.
• Develop, maintain, and enforce detailed QC checklists and standards for all trades.
• Identify defects early, coordinate timely rectifications, and keep comprehensive inspection records for every unit.
• Perform final pre‑handover inspections to confirm units are defect‑free and meet brand specifications.
• Collaborate with the CRM team to manage handover readiness and ensure smooth client delivery.
• Own the end‑to‑end snag‑list process: log, assign, track, and close client‑raised issues, and re‑inspect corrected items.
• Analyse snag trends, flag recurring quality issues, and recommend process improvements.
• Work with design and technical teams to align QC standards with approved specifications and brand guidelines.
• Train site teams and contractors on quality expectations and defect prevention.

Required profile

• Bachelor’s degree or diploma in Civil Engineering or a closely related discipline.
• Proven experience in quality control for residential real‑estate construction, covering both structural and finishing works.
• Hands‑on experience with flat handover processes and coordination with CRM/sales teams.
• Demonstrated ability to manage client snag lists from reporting to resolution.
• Strong attention to detail and a keen eye for finishing quality.

Required skills

• Civil Engineering knowledge
• Construction Quality Control
• Snag Management