Professional – Controlled Document Management

About the role

Syneos Health is seeking a professional to manage the lifecycle of controlled documents (CD) across its life‑sciences services. The role ensures compliance with internal procedures and regulatory requirements while supporting document production and system administration.

Key responsibilities

• Manage and coordinate the entire document production lifecycle for controlled documents.
• Perform quality checks, communicate with authors and liaisons, and support compliant document development and posting.
• Provide day‑to‑day support for Controlled Document Management (CDM) processes and drive process‑improvement initiatives.
• Implement innovative solutions within CDM and assist with their rollout.
• Execute CDM system administration tasks and support User Acceptance Testing (UAT) activities.

Required profile

• Ability to make decisions that affect daily CD lifecycle activities.
• Strong problem‑solving skills with a proactive approach to issue resolution.
• Experience influencing and supporting business areas as a resource.
• Capacity to build internal customer relationships and represent CDM when required.
• Works with minimal supervision, receiving general guidance on new assignments.

Required skills

• Document Management Systems
• System Administration
• User Acceptance Testing (UAT)

What we offer

• Career development and progression opportunities.
• Supportive line management and technical training.
• Inclusive culture focused on employee well‑being.