PO Entry Representative – Customer Experience

About the role

Join Global Industrial as a PO Entry Representative focused on delivering an excellent customer experience. You will be responsible for accurately entering and managing purchase orders while collaborating with internal teams to resolve any issues.

Key responsibilities

• Enter and process purchase orders (POs) promptly and accurately in the system.
• Coordinate with internal teams to verify PO details and resolve discrepancies.
• Maintain detailed records of PO status and provide timely updates to stakeholders.
• Utilize internal tracking systems to ensure compliance with company standards.
• Support additional administrative tasks as needed.

Required profile

• Ability to work in a quiet, distraction‑free home environment.
• High‑speed internet connection.
• Willingness to attend occasional in‑office meetings with advance notice.
• Reliability in meeting scheduled shift start times and call preparation.
• Commitment to completing onboarding and training requirements.

Required skills

What we offer

• Opportunity to develop a thorough understanding of industrial products and services.
• Experience in a customer‑focused, call‑center environment.
• Equal employment opportunity in a diverse, inclusive workplace.