Physical Security SOC Operator

About the role

The Physical Security SOC Operator monitors and protects Warner Bros. Discovery facilities by overseeing CCTV, access‑control, intrusion detection, panic alarms and life‑safety systems. The role ensures rapid response to security incidents and supports emergency coordination across sites.

Key responsibilities

• Continuously monitor CCTV, access‑control, intrusion detection, panic alarms and life‑safety platforms.
• Identify, assess and respond to suspicious activity, unauthorized access attempts and emergency situations.
• Escalate incidents to on‑site security teams, facilities management and corporate security leadership.
• Coordinate emergency response for medical incidents, fire alarms, workplace violence and other critical events.
• Manage access‑control requests, verify incidents and support visitor‑management processes.
• Prepare daily activity reports, incident summaries and shift hand‑over documentation.

Required profile

• Strong situational awareness and ability to make quick, accurate assessments.
• Excellent communication skills for coordinating with security personnel, facilities teams and management.
• Detail‑oriented with a focus on accurate incident documentation.
• Ability to work in a fast‑paced environment and handle multiple security technologies simultaneously.

Required skills

• CCTV monitoring
• Access‑control system administration
• Intrusion detection system operation
• Panic alarm handling
• Life‑safety system awareness
• Incident reporting and documentation tools