People Operations Coordinator

About the role

The People Operations Coordinator will support global employee services by handling end‑to‑end HR transactions from hire to retire. Working from the India GBS site, you will ensure accurate data management and meet defined service level agreements while collaborating with worldwide markets.

Key responsibilities

• Understand and execute HR Ops processes, ensuring data accuracy and integrity.
• Manage employee database and maintain up‑to‑date records in Employee Central.
• Process hire, rehire, termination, and organizational changes using SAP and related tools.
• Deliver services within agreed SLAs/KPIs and drive continuous operational improvement.
• Provide high‑quality customer service and operational excellence.
• Participate in rotational shift schedules as required.

Required profile

• 2‑5 years of experience in HR Shared Services or global HR Operations.
• Proven track record of meeting service delivery targets.
• Strong communication skills and cultural sensitivity for working with diverse geographies.
• Experience with HR processes such as new hire, rehire, termination, and org‑management.
• Flexibility to work on rotational shifts.

Required skills

• Employee Central (mandatory).
• SAP (mandatory).
• ServiceNow (advantage).