Operations Manager – Linehaul (L5)

About the role

Amazon’s Transportation team is looking for an Operations Manager to lead line‑haul activities across its middle‑mile network. You will work closely with fulfillment centers, sort centers, last‑mile partners and a range of internal and external stakeholders to ensure smooth, efficient carrier operations for an assigned city or region.

Key responsibilities

• Manage day‑to‑day execution of line‑haul schedules, including weekly and monthly planning.
• Build and maintain relationships with LH/MR carriers and key internal partners.
• Plan and scale capacity for peak‑sale events in coordination with central teams and carriers.
• Lead continuous‑improvement projects focused on safety, cost reduction and operational efficiency.
• Drive national and regional programs by collaborating with multiple stakeholders.
• Analyze carrier performance, accident data and truck utilization to identify improvement opportunities.
• Prepare fleet plans, carrier allocations and support new facility (FC, SC, station) launches.
• Coordinate with safety teams to enhance yard and road safety.

Required profile

• Proven ability to drive process improvements in a fast‑growing logistics environment.
• Can‑do attitude with strong problem‑solving skills and limited need for guidance.
• Experience motivating and leading teams across multiple functions.
• Excellent stakeholder management with both internal teams and external carriers.

Required skills