Operations Associate

About the role

We are looking for an Operations Associate to join our logistics team in Kolkata. You will be the key link between clients, drivers, and our operations manager, ensuring smooth loading, unloading, and movement of trucks across the corridor.

Key responsibilities

• Coordinate loading and unloading schedules with clients and drivers.
• Track vehicle movements in real time and update dispatch logs.
• Manage driver communication, resolve field‑level issues, and escalate delays to the operations manager.
• Maintain daily trip sheets, mileage records, delivery confirmations, and assist with fuel and expense tracking.
• Provide direct mentorship support from the operations manager and help set standards for the new corridor.

Required profile

• 0–3 years of experience in logistics, transport coordination, or supply chain.
• Comfortable working in a field‑intensive, outdoor environment.
• Fluency in Bengali (essential for this location).
• Two‑wheeler preferred for local travel between sites.
• Basic computer literacy and willingness to learn.

Required skills

• Proficiency in Microsoft Excel.

What we offer

• High visibility role with direct mentorship from the operations manager.
• Clear career path into senior operations or fleet management.
• Startup‑level ownership backed by an established enterprise.