Manager, Technical Consulting - Life Sciences & Health

About the role

Salesforce is seeking a Manager, Technical Consulting to manage, train and build the careers of its technical consulting team, which uses Industry Cloud functionality to deliver customer requirements quickly with minimal customization. The role is 50% billable: you will act as a technical architect on Life Sciences Cloud projects while leading a team of Technical Consultants and Senior Technical Consultants. You will also build the practice through internal initiatives, the technical practice business plan, methodology, team enablement, onboarding architects and recruiting.

Key responsibilities

• Lead up to 15 direct reports, including hiring, training and mentoring consultants to turn Solution and Technical Architect designs into high-quality solutions.
• Deliver technical work as a technical architect on Life Sciences Cloud projects at 50% utilization.
• Act as a trusted advisor to clients, guiding them in deploying emerging technologies and Enterprise AI Architecture frameworks.
• Identify and lead internal initiatives to grow the consulting practice and champion an AI-First Delivery and Engineering model.
• Work with Delivery Managers, Solution Architects and clients to architect technology solutions, and lead Enterprise Architecture and Governance for an enterprise customer.
• Lead workshops and guide developer teams on using AI development tools such as Cursor, Claude and GitHub Copilot.
• Define metrics to measure the business value of client AI workloads, manage customer expectations and proactively manage risks.

Required profile

• 10-15 years of experience leading Salesforce technical consulting projects and managing individual contributors.
• 5+ years of people management experience.
• Proven experience architecting enterprise-level Salesforce solutions in life sciences, Veeva or healthcare.
• Strong understanding of compliance and regulatory requirements (HIPAA, GxP, PHI, HL7, FHIR).
• Expertise in healthcare providers, payers, life sciences, medical devices, public health or government healthcare programs; healthcare domain experience preferred.

Required skills

• Integration Architecture, Platform Security, Identity and Access Management, Sharing and Visibility, Data Architecture and Management, Architectural Design Patterns and Apex Design Patterns.
• Apex, Triggers, Lightning Flows, Lightning, LWC, and modern web/mobile technologies (HTML, CSS, JavaScript, Web Components).
• Veeva CRM experience; Salesforce certifications preferred (Admin, Developer, Application Architect, System Architect), OmniStudio and Health Cloud certifications good to have.